|
|
Recognizing that the needs of every business are unique, our representatives can collaborate with your financial management team to develop a strategy for managing your delinquent receivable with a plan customized especially for your business. |
|
|
We also encourage you to take advantage of our experience to evaluate your current in house collection procedure. In many cases, we are able to provide you with practical solutions, which may minimize your need for third party intervention. |
|
|
We offer a wide variety of collection services and personalized programs to meet your needs. Our programs are designed to improve your cash flow, reduce your collection costs and improve your bottom line.
Contact us for a personal evaluation 1-800-368-7243 or 1-414-228-0900. |
|
 Pre-Collections: |
|
A: Our Pre-Collection program is mainly designed for the healthcare professional and can be used in many different ways. The basis of the program is to have FAC, as a third party, send a collection notice to the customer. The purpose of the notice is to elicit a response from your customer before direct collection is needed. FAC manages all incoming mail and telephone calls and after a pre-determined time frame, the accounts are placed in direct collection. |
|
|
| Direct Collections: |
|
A: Direct collection is the core of our business. FAC has the flexibility to create individual programs that cater to our clients needs. We have the ability to organize accounts, monitor collector and client performance, follow up on various categories and generate client specific reports. Our goal is to contact the customer by whichever means possible and resolve any issues and recover the amount due in a prompt and professional manner. |
|
|
| Check Recovery: |
|
A: Returned items have proven to be very time consuming and costly for your business. We have several tracking resources available at minimal cost that offer very satisfied results. Allow us to locate the customer and turn the paper into cash. |
|
|
| Return Mail: |
|
A: Locating a debtor can be very frustrating and time consuming. We use a variety of skip tracing resources to verify assets, locate the debtor, and verify employment plus a number of other Internet resources to obtain the most recent information available to locate your customer. Ask how we can help. |
|
|
| Second Placement: |
|
A: We would welcome the opportunity to collect what other agencies have not been able to do. This program is recommended to our clients who wish to consolidate their receivables, thus by allowing convenience & accuracy in reporting information. |
|
|
| Litigation Service: |
|
A: FAC has a network of bonded attorneys throughout the United States to litigate on your behalf. When the customer does not pay voluntarily, we recommend legal action. Suit authorizations are requested on those individuals that have the ability to pay but are choosing not pay voluntarily. When necessary and authorized only by you, our attorneys will begin any legal proceedings. FAC advances all normal legal costs on accounts we recommend for litigation. |
|
|
| Payment Monitoring: |
|
A: Many of our clients have customers that are on “payment plans” and they simply don’t have the time or the resources to monitor them. Federated can monitor the arrangement using follow up notices and telephone calls when necessary. If the customer defaults on the arrangement, direct collection can be used upon the client’s approval. |
|
|
CLIENT LOGIN 
