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Recognizing that the needs of every business are
unique, our representatives can collaborate with
your financial management team to develop a
strategy for managing your delinquent receivable
with a plan customized especially for your
business. |
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We also encourage you to take advantage of our
experience to evaluate your current in house
collection procedure. In many cases, we are able
to provide you with practical solutions, which may
minimize your need for third party intervention. |
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We offer We offer a wide variety of collection services and
personalized programs to meet your needs. Our
programs are designed to improve your cash flow,
reduce your collection costs and improve your
bottom line.
Contact us for a personal evaluation 1-800-368-7243 or 1-414-228-0900. |
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 Pre-Collections: |
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A: Our Pre-Collection program is mainly designed for
the healthcare professional and can be used in
many different ways. The basis of the program is
to have FAC, as a third party, send a collection
notice to the customer. The purpose of the notice
is to elicit a response from your customer before
direct collection is needed. FAC manages all
incoming mail and telephone calls and after a predetermined
time frame, if unpaid, the accounts
are placed in direct collection. |
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| Direct Collections: |
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A: Direct collection is the core of our business. FAC
has the flexibility to create individual programs
that cater to our clients needs. We have the
ability to organize accounts, monitor collector
and client performance, follow up on various
categories and generate client specific reports.
Our goal is to contact the customer by whichever
means possible and resolve any issues and
recover the amount due in a prompt and
professional manner. |
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| Check Recovery: |
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A: Returned checks can be a very costly item to
manage in your business office environment. We
have a variety of specialized data resources
available to turn your bad paper into cash. |
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| Return Mail: |
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A: When your statement is returned because of a
bad address or a lack of forwarding information,
payment of the statement is compromised.
Locating debtors can be frustrating and time
consuming. We use a variety of skip tracing
resources to quickly locate the debtor and verify
employment and assets in order to obtain the
most recent information and collect the debt. |
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| Second Placement: |
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A: Many organizations overlook the potential of a
progressive management program for delinquent
receivables which includes secondary collections.
This concept allows you to maximize your
delinquent receivable and often enhances the
performance of your primary agency. We would
welcome the opportunity to manage your second
collection process or assist you in the
development of a secondary placement program. |
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| Litigation Service: |
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A: FAC has a network of bonded attorneys
throughout the United States to litigate on your
behalf. When the debtor does not pay voluntarily,
we recommend legal action. Suit authorizations
are requested on those individuals that have the
ability to pay but are choosing not to pay
voluntarily. When necessary and authorized only
by you, our attorneys will begin any legal
proceedings. FAC advances all normal legal costs
on accounts we recommend for litigation. |
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| Payment Monitoring: |
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A: Many of our clients have debtors that are on
"payment plans" and they simply don't have the
time or the resources to monitor them. Federated
can monitor the arrangement using follow up
notices and telephone calls when necessary. If
the customer defaults on the arrangement, direct
collection can be used upon the client's approval. |
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